About Us
At a glance: Flightlytic is an independent, accredited third-party travel agency based in Union, New Jersey. We are not an airline. We facilitate bookings and sell tickets on behalf of more than 100 global and domestic U.S. airlines through industry distribution channels under Amadeus Partner accreditation (ACN: 84866628).
Who We Are
Flightlytic is a U.S.-based travel agency located at 1070 Morris Ave Apt 1147, Union, NJ 07083. We operate as an Amadeus Partner under accreditation number ACN: 84866628, which allows us to issue airline tickets through standard travel-industry distribution systems. Our team includes more than 100 travel agents serving U.S. customers across the country.
We do not own, operate, or represent any airline. Every flight booked through us is operated by an independent airline carrier, under that airline's own rules and Contract of Carriage.
What We Do
We help travelers plan, book, and manage airline travel — primarily by phone. A typical interaction has three parts:
- We listen. An agent takes your dates, cities, passenger count, and any preferences (cabin, layovers, baggage).
- We compare. Using industry distribution systems we search across 100+ airlines and surface options that fit your preferences and budget.
- We confirm. Before any payment, we disclose the airline fare, taxes, and any service fee. Once you authorize, we issue the ticket and email your confirmation.
For existing trips, we also handle itinerary changes, seat upgrade requests, and cancellations. We coordinate with the airline using the rules attached to your specific fare and explain what each option will cost before submitting any change.
How We Earn — Service Fees
We are transparent about how we make money. Our agency earns from two sources:
- Service fees charged directly to you, in addition to the airline fare, for the time and assistance our agents provide. Service fees apply for booking, changes, and cancellations. The exact amount for your transaction is disclosed before payment is taken.
- Industry-standard distribution incentives from the global distribution systems we use to issue tickets. These do not affect the fare you pay — the airline fare displayed to you is the airline's own published price.
What We Are Not
- We are not an airline. We do not operate flights or set fares.
- We do not represent any specific airline. Airline names and logos are the property of their respective owners and are mentioned only to describe the tickets we can sell.
- We are not the official customer service line for any airline. If you need an airline's own customer service, please contact the airline directly.
Our Mission
Travel pricing and rules can be confusing — fare classes, baggage allowances, layover rules, change penalties, and refund eligibility vary by airline and ticket type. Our mission is to make air travel decisions simpler by giving customers a clear, honest, person-to-person conversation before any money changes hands.
Contact